Window problems: find the right repair

Choose the window problem you can see

Use this page to match common window problems to the right repair. If you are unsure, call 020 4652 0931 and tell us what you can see.

A person answers 24 hours a day. We will ask for the postcode, work out the arrival time and give you a clear, free quote before work starts.

Broken, cracked or smashed glass

Choose emergency glass repair when a pane is broken, cracked or smashed. We replace glass in homes and commercial properties at any hour, including nights, weekends and bank holidays.

If we need to secure the window before reglazing, see window boarding. Boarding is temporary, and we follow it with the permanent repair.

Misted double glazing

Choose misted double glazing repair when mist or moisture sits between the panes of a sealed unit. This page covers failed and misted units that need replacing.

For a wider guide to replacement sealed units, beads and gaskets, see double-glazing repairs.

A window that will not open or close

Choose window will not open or close when the window is stuck, jammed or will not shut properly. We check the parts involved, including hinges, friction stays, handles and alignment.

Choose window hinge and handle repair when the handle is loose or broken, or the hinge is causing the problem.

Window lock faults

Choose window lock repair when the window will not lock, the handle will not operate the lock, or the locking parts are faulty. We repair window locks and the parts that operate them.

If you cannot tell whether the lock, handle or hinge is at fault, call us. Describe what happens when you try to open, close or lock the window.

Draughts around a closed window

Choose draughty window repair when you can feel air around a window that is shut. We repair gaskets, hinges, alignment and draught proofing.

Tell us where you feel the draught and whether the window closes and locks. That helps us understand the fault on the call.

Damage after a break-in

Choose burglary window repair when a break-in has damaged the glass, frame, beads or locking parts. Report the break-in to the police and keep the crime reference number for your insurance claim.

We supply an itemised invoice with before and after photographs to support your claim, and our insurance information explains the paperwork.

One call routes the repair

We have over 10 years’ experience and more than 850 verified reviews. We are fully insured, DBS-checked and a Checkatrade member.

Call with the postcode and the window problem. You can also send window photos by WhatsApp so we can see the glass, frame and parts you mean.

Call 020 4652 0931. We will confirm coverage from the postcode, work out the arrival time and give you the quote on the call.

Every published symptom guide

• Draughty windows

  Draughty window repairs for gaskets, alignment and hardware, plus draught proofing. Call for a clear, free quote across London and the South East.

• Misted double glazing

  We replace misted sealed double-glazed units across London and the South East. Call for a clear, free quote before any work starts.

• Window won’t open or close

  Window stuck open, shut or catching the frame? Our repair service covers window locks, handles, hinges, friction stays and alignment.